Terms & Conditions
TERMS & CONDITIONS / ACCEPTABLE USE POLICY /
WEBSITE DISCLAIMER
Introduction
Thank you for visiting SOFFURNI’s
website —— www.SOFFURNI.com. This Website is owned and operated by SOFFURNI.
Your use of this Website
and/or *Other Services or Applications for Online Shopping is subject to your
agreeing to be bound by and to comply with this Acceptable Use Policy
(“Policy”). If you do not agree with the Policy you should exit from this
Website and/or Other Services or Applications for Online Shopping instantly.
If you wish to use any of
the following Services you agree to be additionally bound by the Specific Terms
of Use applicable to the particular Service.
In the event of conflict
between the Policy and Specific Terms of Use the latter shall prevail. We
reserve the right to amend, modify, add, delete and make corrections to this
Policy and any of the Specific Terms of Use at any time, effective upon
posting. You agree to review these Policy and Specific Terms of Use
periodically to be aware of such modifications.
Copyright / Trademarks
This Website and Other
Services or Applications for Online Shopping and the contents, including products
and services, voucher, loyalty program, text, graphics, button icons, audio and
video clips, digital downloads, data compilations, logos and information
regarding the online shopping status, etc. are proprietary to SOFFURNI or
its content suppliers. You may use this Website and the contents only for
personal and non-commercial purposes subject to applicable copyright laws.
All trade marks, trade
names, service marks (whether registered or unregistered) and logos in this
Website are owned by SOFFURNI or their respective owners and must not be
used or modified in any way without obtaining the prior written consent of SOFFURNI.
This Website and Other
Services or Applications for Online Shopping and the products, technology and
processes contained may be the subject of other intellectual property rights
owned by SOFFURNI or by third parties. No licence is granted in respect of
such intellectual property rights other than as set out in this Policy. Your
use of this Website and/or Other Services or Applications for Online Shopping must
not in any way infringe the intellectual property rights of any person.
Content
By using this Website,
and/or Other Services or Applications for Online Shopping or any particular Service including the
posting of content and commentary in the Corporate Blog and Social Medias or
other public communication forums hosted on this Website, you agree that you
will not upload, post or otherwise transmit or make available any content
(including text links, communications, software, images, sounds, data or other
information) that is not consistent with the permissible uses outlined in this
Policy or the relevant Specific Terms of Use, including, but not limited to the
following:
• False, inaccurate, misleading, unlawful, harmful,
threatening, abusive, tortuous, harassing, defamatory, libellous, invasive of
another’s privacy, vulgar, profane, sexually oriented/suggestive/explicit,
obscene, racially or ethnically offensive or otherwise objectionable.
• Violates any laws, third party rights, or infringes on any
patent, trademark, trade secret, copyright or other proprietary rights of any party.
• Constitutes advertising or promotion, junk mail, spamming,
chain letters or any other form of unauthorized solicitation. Links that
connect to commercial websites will not be considered unauthorized
solicitations unless the link or the website content appears to be intended as
a means of solicitation as determined by SOFFURNI in its sole discretion.
• Contains software viruses, Trojan horses, worms, time
bombs, cancelbots or any other computer code or files that are designed to disrupt,
damage or limit the functioning of any software or hardware.
• Provides any non-public information about SOFFURNI or
any other company or person without the proper authorization to do so. This
includes providing the names, addresses and extension numbers of SOFFURNI employees and any of the users or participants of the Services.
• Intentionally interferes with the operation of any of the
Services included in this Website and/or Other Services or Applications for
Online Shopping without limitation, mail or ‘post’ bombing, news bombing, other
flooding techniques, deliberate attempts to overload a system and broadcast
attacks.
• Impersonates any person or entity, including SOFFURNI employees or forges any TCP-IP packet header, email header or any part of a
message header. This prohibition does not include the use of aliases or
anonymous remailers.
• Attacks or insults another.
• Suggests or encourages illegal activity.
Email, Fax and Other Forms of Electronic Communication
When you have requested
for the products, services, delivery or other related documents to be sent to
you by email, fax or other forms of electronic communication (including mobile
messages), failure to receive it does not constitute an unsuccessful purchase.
A purchase is deemed successful and complete after payment has been made and
confirmed. In the event of any dispute, the purchase in the SOFFURNI database is the primary record of carriage, and will prevail.
SOFFURNI is not
responsible for the delivery of any electronic communication. If you have any
queries regarding your purchase, please kindly refer to Contact Us page to
submit an online feedback form.
Links
This Website and Other
Services or Applications for Online Shopping may contain links to websites
maintained by third parties (“External Sites”). These External Sites are
provided for user’s reference and convenience only. SOFFURNI does not
operate, control or endorse in any respect such External Sites or their
content. Users assume sole responsibility for use of these External Sites and
are therefore, advised to examine the terms and conditions of those External
Sites carefully.
You must not link to this
Website and/or Other Services or Applications for Online Shopping without
obtaining the prior written approval of SOFFURNI. Use of any automated
screen capture or screen scraping technologies to obtain information from this
site without the prior written approval of SOFFURNI is an infringement of SOFFURNI’s
intellectual property rights.
Security
When you make purchase or
access your member Login information, a secure server is used. Secure Server
Layer (SSL) encrypts the information you send through this Website and/or Other
Services or Applications for Online Shopping. Although SOFFURNI would use
its best endeavour to ensure security, SOFFURNI makes no warranty in
respect of the strength or effectiveness of that encryption and SOFFURNI is
not and shall not be held responsible for events arising from unauthorised
access of the information you provide.
Disclaimer
The content on this
Website and Other Services or Applications for Online Shopping are provided on
an “as is” and “as available” basis. You therefore agree that you use this
Website and/or Other Services or Applications for Online Shopping and the
services provided at your sole risk. SOFFURNI,
its officers, directors, employees, partners and suppliers disclaim:
• all warranties or representations of any kind regarding
this Website and/or Other Services or Applications for Online Shopping , its
operations or the accuracy, reliability, completeness, usefulness,
non-infringement of intellectual property rights, or quality of any
information, content or material included herein.
• to the fullest extent permitted by applicable laws, all
conditions and warranties, express and implied, including but not limited to
implied warranties of merchantability or fitness for a particular purpose or
non-infringement;
• all liability to you or anyone else for any direct,
indirect, special, consequential or punitive loss or damage (including without
limitation loss of revenue, loss of goodwill, loss of reputation and loss of,
or damage to, data), incurred or suffered in connection with the use or
inability to use this Website and/or Other Services or Applications for Online Shopping
whether based in contract, tort or otherwise even if we are informed of their
possibility;
• all liability to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Website and/or Other Services or Applications for Online Shopping or an external site. You must take your own precautions to ensure that whatever you select for use from this Website and/or Other Services or Applications for Online Shopping is free of viruses or anything else that may interfere with or damage the operation of your computer systems.
CANCELLATION & REFUND
We do
not accept any refund or cancellation request without valid reasons, and our
site and management reserves all the rights to justify and decide if the
reason(s) provided by our customer(s) is valid / not valid to perform refund.
We do
not accept any refund or cancellation request on delay in fulfilling orders,
timeline that’s stated on the site is for estimation only, customer can request
to check the status from time-to-time throughout our contact channels. Customers
are only allowed to request for refund if the delivery / order fulfilment has
been delayed 30days from indicated timeline or promised date by the brands /
merchants.
Cancellation
or refund request can be made if the ordered product(s) or service(s) are no
longer available. Our site will always work on alternative and options to
recommend to customers. If alternative and options are not acceptable, our site
will accept cancellation and refund request and process accordingly within 5-7
business days.
All the
products or services warranty that’s promised by the manufacturers is covered
by manufacturer according to their own respective warranty guidelines. Our
company shall not be held responsible and shall remain exempted from all
liabilities in the event of any dispute in warranty. For more warranty details
and guideline, please kindly visit the manufacturer website or check with their
own respective customer service and support centres.
All
products and services that are available on our website are subject to their
own order fulfilment, production and delivery timeline. Estimated timeline will
be indicated in product description section. However, customers are not allowed
to request for refund if the indicated / promised timeline cannot be met.
Customers
are only allowed to request for refund if the delivery / order fulfilment has
been delayed 30days from indicated timeline or promised date by the brands /
merchants.
Different
brands / merchants might appoint different logistic or delivery companies to
fulfil order due to their different nature of products and services, different
shape and size of products, and other contributing factors.
Our Privacy Policy
We regard your privacy as
important. For more detailed information on how we collect and process your
personal information, please refer to our Privacy Policy
Our Terms and Conditions
of Delivery
The logistic arrangement
and delivery is subject to the Terms and Conditions of our logistic and
delivery partners’ Rules.
Governing Law and Venue
This Website and Other
Services or Applications for Online Shopping is created and controlled by SOFFURNI in Malaysia and you therefore, agree that this Policy and the Specific Terms of
Use, if applicable shall accordingly be governed by the laws of Malaysia and
you further agree to submit to the exclusive jurisdiction of the Malaysia
courts.
Miscellaneous
If any provision of this
Policy is held to be invalid or unenforceable, such provision shall be severed
and the remaining provisions shall be enforced. You may not assign or transfer
any of your rights or obligations under this Policy, the Specific Terms of Use
or Privacy Policy. Headings are for reference purposes only and do not limit
the scope or extent of such section. SOFFURNI’s failure to act with respect
to a breach by you or others does not waive SOFFURNI’s right to act with
respect to subsequent or similar breaches.
SOFFURNI does not guarantee
it will take action against all breaches of the provisions of this Policy. This
Policy and the relevant Specific Terms of Use set forth the entire
understanding and agreement between you and SOFFURNI with respect to its
subject matter.
SOFFURNI may
terminate your use of this Website and/or Other Services or Applications for
Online Shopping or any of the Services at any time for any reason or no reason,
with or without notice. This Policy and the Specific Terms of Use, if
applicable shall continue to govern all use of this Website and Other Services
or Applications for Online Shopping and the particular Service notwithstanding
any termination, suspension, or cancellation.
License
You grant to SOFFURNI and its designees a perpetual, irrevocable, worldwide, non-exclusive,
sub-licensable, and royalty free license to use all or any part of any ideas,
expression of ideas, inventions, or other materials you submit, including,
without limitation, feedback, comments, documents, suggestions and/or proposals
(collectively, ‘Contributions’) to the Blog and Social Medias without
restrictions, notice and compensation to you or any third party.
The license shall
include, without limitation, the irrevocable right to rerecord or modify any
audio tracks or visual images you provide, reproduce, prepare derivative works,
combine with other works, alter, translate, distribute, download, link to or
from, transmit, advertise, market, make, have made, display, perform, and/or license
the Contributions or any part or parts thereof, and all rights therein, in the
name of SOFFURNI, or its designees throughout the world in perpetuity in
any and all media now or hereafter known.
You agree that
Contributions you submit are:
• Original and accurate and
• your submission of them and their use as allowed by these
Specific Terms of Use do not violate and will not violate the rights of any
third party or any local, state, national or foreign law, including but not
limited to any right of publicity, right of privacy, right against defamation,
liable or slander, or any other proprietary right.
You acknowledge and agree
that the relationship between you and SOFFURNI is not a confidential,
fiduciary, or other special relationship. We shall have the right, but not the
obligation, to use your name, likeness, biography and other information about
you in connection with any use of the Contributions you submit. To the extent SOFFURNI’s
Privacy Policy is inconsistent with the provisions of this paragraph; these
Specific Terms of Use supersede the Privacy Policy.
By submitting a
Contribution, you acknowledge and agree that SOFFURNI and its designees may
create on their own or obtain through submissions to the Blog and Social Medias
or otherwise ideas, expression of ideas, inventions, or other materials,
including, without limitation, feedback, comments, documents, suggestions,
and/or proposals that may be similar or identical to the Contributions you
submit through the Blog and Social Medias or other channels and means. You
hereby waive any and all claims you may have had, may have, and/or may have in
the future, arising out or relating to the fact or contention that the ideas,
expression of ideas, inventions, or other materials, including, without
limitation, feedback, comments, documents, suggestions, and/or proposals
accepted, reviewed and/or used by SOFFURNI and its designees may be similar
to your Contributions.
General Release
You hereby release and
agree to hold harmless SOFFURNI, its subsidiaries, affiliated entities,
employees, directors, officers, attorneys, agents, joint ventures, licensees
and assigns and each of their respective designees (“SOFFURNI Entities”)
and the users of this Blog and Social Medias with respect to any claims,
damages, costs, losses and expenses, including reasonable attorneys’ fees, due
to or arising out of:
• Content, including Contributions which you submit, post,
transmit or make available through the Blog and Social Medias
• Your use of the Blog and Social Medias and the content
herein including any Contributions made by any party; or
• Your violation of these Specific Terms of Use and the
Policy.
Disclaimer of third-party content
Most of the content
posted to the Blog and Social Medias is provided by third parties like you.
Such third-party content is the sole responsibility of the person originating
that content. SOFFURNI does not control and is not responsible for this
third party content.
You expressly understand
and agree that you bear all risks associated with using or relying on that
content, and you are responsible for all of your activity on the Blog and
Social Medias and for the security of your computer system.
General Practices Regarding Use & Storage
You acknowledge that SOFFURNI may establish general practices and limits concerning use of the Blog and
Social Medias, including without limitation the maximum number of days any
uploaded Content will be retained on this Blog and Social Medias, the maximum
disk space that will be allotted on SOFFURNI’s servers on your behalf, and
the maximum number of times (and the maximum duration for which) you may access
the Blog and Social Medias in a given period of time.
You agree that SOFFURNI has no responsibility or liability for the deletion or failure to store any
messages and other communications or other Content maintained or transmitted by
the Blog and Social Medias. You acknowledge that SOFFURNI reserves the
right to log off accounts that are inactive.
Access and Interference
The Blog and Social
Medias contain robot exclusion headers. Much of the information of the Blog and
Social Medias is updated on a real-time basis and is proprietary or is licensed
to SOFFURNI by our users or third parties. You agree that you will not use
any robot, spider, scraper or other automated means to access the Blog and
Social Medias for any purpose without our express written permission.
Additionally you agree
that you will not, by or through your use of the Blog and Social Medias:
• Take any action that imposes or may impose (in our sole
discretion) an unreasonable or disproportionately large load on our
infrastructure
• Interfere or attempt to interfere with the proper working
of the Blog and Social Medias or any activities conducted on the Blog and
Social Medias
• Bypass our robot exclusion headers or other measures we may
use to prevent or restrict access to the Blog and Social Medias
• Transfer your SOFFURNI member account (including
feedback on the Blog and Social Medias) and username to another party without
our consent
• Harvest or otherwise collect information about users,
including email addresses, without their consent
• Forge headers or otherwise manipulate identifiers in order
to disguise the origin of any content transmitted through the Blog and Social
Medias
• Provide material support or resources (or to conceal or
disguise the nature, location, source, or ownership of material support or
resources) to any organization(s)
Enforcement & Site Abuse
SOFFURNI also may release information concerning your use of the Blog and Social Medias (including posted content, registration information and network records) when SOFFURNI believes release is appropriate to comply with applicable laws, to enforce or apply these Specific Terms of Use, to protect SOFFURNI’s rights or property, or to protect SOFFURNI’s users from fraudulent, abusive or unlawful use of the Blog and Social Medias, or if SOFFURNI reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records.
Please report problems
with or offensive content on the Blog and Social Medias, and any violations of
these Specific Terms of Use to the moderator.
Cancellation
You understand and agree that the cancellation of your registration is your sole right and remedy with respect to any dispute whatsoever with SOFFURNI arising out or relating to the Blog and Social Medias. You can cancel your SOFFURNI member registration by contacting SOFFURNI via our contact channels.
Registered users of the Blog
and Social Medias may not allow former users whose registration or ability to
use the Blog and Social Medias has been terminated, suspended, or cancelled to
use the Blog and Social Medias through them.
If your registration
and/or ability to use the Blog and Social Medias is terminated or suspended,
you may not register to join the Blog and Social Medias again without our
express written permission.
SOFFURNI is a website / online brand / online shopping website that is
solely owned and operated by ROLIPOB GROUP SDN BHD.
